The bonus may have been received whilst you were in play, where you might not notice the increase in bankroll balance.

When playing at our cash tables, a progress bar is displayed which informs how close you are to receiving the bonus.

Bonuses are credited in increments or in whole (dependent upon the promotion), but may require the accumulation of points before being granted.

Īdditional Information: To view our Bonus Policy, please click here. Note: Chat is only available when you're logged into your 888 account.

Choose the ‘ CHAT’ option to be assisted by one of our support agents.

From the side menu, select ‘ Help Center’.

If following the above examples, you meet the promotion requirements and have yet to be credited the bonus, please contact us via chat as follows:

If available, click the ‘ Claim’ button next to the relevant bonus amount.įor a list of our many other ongoing promotions, please, click here.If your bankroll has yet to reflect a bonus, check if this needs to be claimed as follows: Note: Certain regulations require individual bonuses to be claimed. Some bonuses are ‘delayed’, where you’ll need to fulfil deposit requirements prior to the bonus being credited (may also need to be claimed once requirements are fulfilled – see note below).

This can be confirmed at any time by selecting ' My Account' located on the top part of your Lobby, then ' Bonuses'. For example may be limited to one account per household or include certain timeframes within which the promotion applies.

Each Promotion will have specific Terms and Conditions which must be adhered to, hence please ensure that you have not infringed on any of these requirements.

Promotional bonuses are normally credited within 72 hrs.

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