We'll see what happens with the payout I'm about to request. Based on the response from the rep that called me, I feel comfortable with this place for the time being. Maybe I panicked too soon or maybe I made enough fuss that my issue was corrected. The phone call I received tonight explained the issue and helped rectify the issue. I reached out via email, SBR complaint form, and Twitter for help last night. I contacted MYBOOKIE.AG again last night and was informed there was no steps taken after my first complaint. So after I was not contacted in the fiirst 24 hours I panicked. Supposedly the CSR I contacted on Friday evening did not create a 'ticket' to fix the issue. I do feel I should make a follow up post because I really went on a rant in my 2nd ever post at SBR and I exhausted alot of other tools as well trying to get my issue fixed. I'm sorry for anyone that has payout issues or any other issues with the site I was using. (dumb i know but it's a form of entertainment)Īny advice/thoughts? I'll update if I hear anything from MYBOOKIE. I've probably deposited over $900 in the last 2 months playing that game. I've NEVER played the Live Casino portion of the site and my typical play is Ride'Em Poker. I hope it's an error but I immediately had the suspicion MYBOOKIE.AG stole the money I won. I have screenshots of the winning hand, my history, and the series of fake blackjack bets. Maybe it's an error and I could see how this may sound like I am making it up but that $4,000 Win on a blackjack hand when the balance was $281 should at least offer some evidence.

I'm supposed to get a call or email within 24 hours. I've reached out to MYBOOKIE.AG but I am highly skeptical the 'escalation to department' is going to result favorably for me. Win $4,000 (balance $4,281) - not sure how this one is even possible I looked at the betting history and there was a series of bets at roughly 6:15 in the morning in the Live Casino playing blackjack. Today Friday 3/15/19 I logged in after work and was surprised my account balance was $0. I played a little the next day 3/13/19 and lost around $140 playing the same game. It was late in the evening so I stopped playing shortly after that big hit. I hit a straight flush and was playing the bonus for a total win of $2,402 on 3/12/19. So I won some $ playing Ride'Em Poker in the casino on this site on. Sorry for the long post but this is CRAZY.

Mybookie live casino